All SUSANA SUGAR JEWELRY are constructed in Benei Zion, ISRAEL.

We use new metals including bearring parts stainless steel parts or silver or gold plated parts

Our jewelry are assembled by hand with a lot of love and attention.

Each one of them is specially designed and has its own unique characteristic look.

They are very natural and might develop oxidation or darker or lighter coloration that can be removed with a polishing cloth.

This pieces should be kept away from water,aerosoles,perfum,or humid environment. Please store in a dry place.

Due to the nature of the materials used to create this piece, please anticipate slight variation in color and tone from the items photographed. For more information on caring for brass jewelry, please see the materials & care section of our website.

ORDER INFO

Items ship within 2-10 business days from purchase. Each item is made by hand and to order, and will be processed in the order in which it was received. Please contact us for inquiries on rush or expedited shipping.

All items ship from Brooklyn, New York. All prices are in USD.

SHIPPING

Domestic Customers: All domestic orders are shipped first class via USPS with delivery confirmation tracking and insurance. International orders are shipped USPS first class. For shipping upgrades please contact via email prior to purchase and wait for confirmation of a revised invoice.

International Customers: Although your order will be shipped in a timely manner, and USPS estimates international delivery to take in between 6 and 10 business days, we can not guarantee how long it will actually take for your item to arrive due to customs. Customs can be unpredictable and may hold on to a package for as long as eight weeks. For delays this long in shipping, please contact your local customs office. International customers are responsible for any customs and duties fees that may be incurred.

We do not refund for packages lost in transit.

We are unable to refund or replace stolen packages or unretrieved packages that have been confirmed as delivered. Please ensure your delivery address is correct and secure.

We are not responsible for items not received due to an incorrect or an incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back at Laura Lombardi Jewelry, and will incur a reshipment fee.